shipping policies
We take pride in offering reliable shipping services to our valued customers. Our preferred carrier is USPS, and we offer a range of shipping options to accommodate your needs.
By default, all packages are shipped without signature confirmation, but you can request it by leaving a note during checkout.
If you would like us to use a different shipping courier or if USPS does not provide service to your location, please indicate this in the checkout notes.
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We offer international shipping to all countries that can be reached through USPS and UPS. However, please note that orders may be subject to cancellation if USPS or UPS does not provide service to your country.
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Here are the estimated delivery times for USPS:
- USPS First Class Mail: 3-5 business days
- USPS Priority Mail: 2-4 business days
- USPS Priority Mail Express: 1-2 business days
- USPS Priority Mail International: 7-10 business days
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Please note that we may require 2-3 business days for processing before shipping your order.
In the event of a package return due to an incorrect address or missed delivery, we'll promptly reach out to arrange reshipment. Please note, redelivery charges will be the responsibility of the buyer. However, if there is no attempt or response for redelivery, your order will be canceled, and a refund issued, less a 20% mandatory restocking fee.
If the tracking information confirms delivery but you haven't received your package, please notify the courier promptly for a search inquiry.
It is important to acknowledge that once a package is marked as delivered, any subsequent loss or damage is beyond our liability. Please reach out to the courier directly for guidance. While our packages aren't shipped insured, we do personally insure them until they are scanned in for delivery by the courier. Beyond this point, responsibility shifts from us, and any issues post-delivery scan should be addressed through the courier's channels.
returns/exchanges & cancellations
At Rebelonging, we are committed to providing high-quality products and exceptional service to our customers. Due to the unique nature of our business, we are currently unable to offer returns or exchanges on any items purchased on our website.
All items are sold on a final sale basis.
Orders cannot be cancelled once the order has been placed.
We take great care in accurately displaying, describing, and detailing the condition of our products. Our rating scores are based on the opinion of our team upon examining the item for sale. We ask that you understand that condition on vintage items can be subjective and that each person may have different standards for what constitutes acceptable condition. The items we sell are all pre-owned unless stated otherwise. This means signs of wear should always be expected.
We cannot assume liability for any damages incurred after the item leaves our possession.
Should you require guidance on caring for your purchase, we're here to assist.
Different materials necessitate unique maintenance techniques, and we're happy to provide advice tailored to your specific item.
If you have any questions or concerns about the condition of an item, please feel free to reach out to us via Instagram DM prior to making your purchase. Our knowledgeable and dedicated team is always happy to assist you in any way we can.
Please review all photos and descriptions since we do not allow any cancellations or adjustments to orders after they've been placed.
Please note that by making a purchase on REBELONGING.COM, you agree to our terms of sale and shop policies. By placing your order, you acknowledge that all policies were reviewed prior to completing the purchase. We appreciate your understanding of our policy, which enables us to provide a unique and exceptional shopping experience to our customers.