shipping policies
We take pride in offering reliable shipping services to our valued customers. Our preferred carrier is USPS, and we offer a range of shipping options to accommodate your needs.
By default, all packages are shipped without signature confirmation, but you can request it by leaving a note during checkout.
If you would like us to use a different shipping courier or if USPS does not provide service to your location, please indicate this in the checkout notes.
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We offer international shipping to all countries that can be reached through USPS and UPS.
However, please note that orders may be subject to cancellation if USPS or UPS
does not provide service to your country.
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Here are the estimated delivery times for USPS:
- USPS First Class Mail: 3-5 business days
- USPS Priority Mail: 2-4 business days
- USPS Priority Mail Express: 1-2 business days
- USPS Priority Mail International: 7-10 business days
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Please note that we require 2-3 business days for processing before shipping your order.
In the event of a package return due to an incorrect address or missed delivery, we'll promptly reach out to arrange reshipment. Please note, redelivery charges will be the responsibility of the buyer. However, if there is no attempt or response for redelivery, your order will be canceled, and a refund issued, less a 20% restocking fee.
If the tracking information confirms delivery but you haven't received your package,
please notify us promptly for a search inquiry.
It is important to acknowledge that once a package is marked as delivered, any subsequent loss or damage is beyond our liability. In such instances, please reach out to the courier directly for guidance. While our packages aren't shipped insured, we do personally insure them until they are scanned in for delivery by the courier. Beyond this point, responsibility shifts from us, and any issues post-delivery scan should be addressed through the courier's channels.
returns/exchanges & cancellations
At Rebelonging, we are committed to providing high-quality products and exceptional service to our customers. Due to the unique nature of our business, we are currently unable to offer returns or exchanges on any items purchased on our website.
All items are sold on a final sale basis.
Orders cannot be cancelled once the order has been placed.
We take great care in accurately displaying, describing, and detailing the condition of our products. Our rating scores are based on the opinion of our team upon examining the item for sale. We ask that you understand that condition on vintage items can be subjective and that each person may have different standards for what constitutes acceptable condition. The items we sell are all pre-owned unless stated otherwise. This means signs of wear should always be expected.
We cannot assume liability for any damages incurred after the item leaves our possession.
Should you require guidance on caring for your purchase, we're here to assist.
Different materials necessitate unique maintenance techniques, and we're happy to provide advice tailored to your specific item.
If you have any questions or concerns about the condition of an item, please feel free to reach out to us via Instagram DM prior to making your purchase. Our knowledgeable and dedicated team is always happy to assist you in any way we can.
Please review all photos and descriptions since we do not allow any cancellations or adjustments to orders after they've been placed.
Please note that by making a purchase on REBELONGING.COM, you agree to our terms of sale and shop policies. By placing your order, you acknowledge that all policies were reviewed prior to completing the purchase. We appreciate your understanding of our policy, which enables us to provide a unique and exceptional shopping experience to our customers.
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PRIVACY POLICY
This Privacy Policy details how REBELONGING.COM collects, uses, and shares your personal information when you visit or make a purchase on the site. We collect Device Information automatically when you access the site, including details about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the individual web pages or products that you view, the websites or search terms that brought you to the site, and how you interact with the site. We use technologies such as Log files, Web beacons, tags, and pixels to collect Device Information.
When you make a purchase or attempt to make a purchase on the Site, we collect Order Information, such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.
The Personal Information we collect is used to fulfill your orders, communicate with you, screen our orders for potential risks or fraud, and provide information or advertising relating to our products or services. We also use the Device Information to help us screen for potential risks and fraud, improve our site, and assess the success of our marketing and advertising campaigns.
We share your Personal Information with third-party services, such as WIX and Google Analytics, to help us use your information as described above. You can opt-out of targeted advertising through various services, and we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access, correct, update, or delete your personal information held by us. We process your information to fulfill contracts we have with you and to pursue our legitimate business interests. We retain your Order Information unless you request deletion.
We may update this privacy policy to reflect changes to our practices, operational, legal, or regulatory reasons. If you have questions or complaints about our privacy practices, please contact us at rebelonging@gmail.com.
TERMS OF USE
Your agreement to abide by the terms and conditions of REBELONGING.COM is necessary for you to access and use the site. We may modify these terms and conditions at any time, and we suggest that you review them periodically. If you do not accept these terms and conditions, you should not use the site.
When you visit or communicate with us through REBELONGING.COM, you consent to electronic communication. We will provide legal notices, agreements, disclosures, and other communications by posting them on the site or by sending them to your email address.
REBELONGING owns all the content on this site, and it is protected by international copyright laws. You may not use REBELONGING's trademarks and trade dress in any way that could create confusion or disparage REBELONGING.
You may access and use REBELONGING.COM for personal use only, and you may not download or modify any part of it without our express written consent. You may not use any product listing, descriptions, or prices for commercial purposes. You may not use data mining, robots, or any similar data gathering and extraction tools. You may not frame or use any framing techniques to enclose any trademark, logo, or other proprietary information of REBELONGING without our express written consent. You may not use any meta tags or other "hidden text" that utilizes REBELONGING's name or trademarks without our express written consent.
Unauthorized use of this site will terminate the permission or license granted by REBELONGING. You may create a hyperlink to the home page of REBELONGING, provided that the link does not misrepresent REBELONGING, its products, or services. You may not use any of REBELONGING's logos or proprietary graphics or trademarks without our express written permission.
When you purchase items from REBELONGING, the risk of loss and title for those items pass to you upon delivery to the carrier.
REBELONGING strives to be accurate, but we do not warrant that the product descriptions or other content on the site is complete, reliable, accurate, current, or error-free.
This site is provided on an "as is" and "as available" basis, and REBELONGING makes no express or implied warranties of any kind. You agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, REBELONGING disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. REBELONGING does not warrant that the site, its servers, or email sent from REBELONGING are free of viruses or other harmful components. REBELONGING will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
The laws of the state of NEVADA, UNITED STATES OF AMERICA, govern these terms and conditions, and any dispute arising between you and REBELONGING or its associates will be subject to confidential arbitration in NEVADA, USA. If you have violated or threatened to violate REBELONGING's intellectual property rights, REBELONGING may seek injunctive relief or any other appropriate relief in any state or federal court in NEVADA, USA, and you consent to exclusive jurisdiction and venue in such courts.